Stuck? We've got you.
Guides, walkthroughs, and direct support for every SENTINEL operator. Every question gets a human answer.
What's inside
Everything you need.
Nothing you don't.
Getting Started Guides
Step-by-step setup walkthroughs for every onboarding step — marketplace connection, catalog upload, alert configuration, and running your first Daily Brief.
Module Walkthroughs
Video and written walkthroughs for every SENTINEL module. Learn how to use Inventory Plan, Reconciliation, MAP Enforcement, and SENTINEL AI in your operation.
Troubleshooting
Common issues and solutions: marketplace connection errors, data sync delays, API authentication problems, and alert configuration questions.
Account & Billing
Manage your subscription, update billing information, add or remove team seats, and understand your invoice line items.
Integrations Help
Marketplace-specific troubleshooting and setup guides for Amazon SP-API, Walmart, Shopify, QuickBooks, and every other supported integration.
Live Support
Command and Enterprise plan accounts get direct access to our support team via shared Slack channel. All accounts can reach us at support@sentinelceo.com.
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